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A. Carolina Key is a passwordless technology that provides a more secure and convenient way to access University websites like Sakai and ConnectCarolina using your mobile phone or personal laptop. Carolina Key is a two-step technology that provides strong two-factor authentication to Carolina websites without relying on either a password or DUO. It is built on the same web-based authentication technology that has been adopted by companies such as Google, Apple, and Microsoft. The underlying technology, “public-key cryptography,” is more resistant to many of the phishing attacks that have impacted students, faculty, and staff. Carolina Key allows you to log on and access the services and data you frequently use with just a glance at your phone, a touch to your fingerprint reader, or typing in your device PIN on your tablet.

A. Not yet. Faculty and staff will become eligible in mid-to-late 2023 at the discretion of their department.

A. Nope. You’ll still use your UNC password for some systems including Heelmail and Virtual Lab.

A. Yes, Carolina Key is optional. You can still use your password if you want to.

A. An authentication method is the way you authenticate your login. The device you are working from determines the authentication methods that are available to you. To see accepted devices and their authentication method companions, see the Device-Specific Info section on the home page.

A. No. The University does not send, capture or store your biometric data.

A. At this time UNC doesn’t provide authentication devices such as security keys.

A. There are a few reasons why a Windows Hello PIN is more secure than a password. One main reason is that the PIN just works differently than a password.  The PIN is tied to the specific device it was set up on.  That means if some steals your PIN, they would also have to steal your device, whereas a password can be used from anywhere and is not specific to a device. For more information, visit Why a PIN is Better than a Password.

A. It lasts a year at which time you will be asked to renew your authentication method.

A. No problem! You can still use your UNC password.

A. Yes, each device you use should be registered separately with Carolina Key. However, in the future, we expect technology companies will allow for a synchronization of the protected cryptographic data between a set of your devices.

A. Not yet.